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We recommend you first check the Frequently Asked Questions section at the bottom-left side of the website to see if the answer to your question is already there.

If you are contacting us about an order, please make sure to include the link to your order information page. If you are asking for a refund, include your wallet address too. This way, your support request would be processed much faster.

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Frequently Asked Questions

Here are the answers to the most frequently asked questions from our support staff. Click on any question to view its answer.

If you have any other question, or if there is any ambiguity, please feel free to contact our Customer Support. We'd be happy to help you, answer your questions, and hear your valuable suggestions.